Legal
Shipping Policy
Last updated: 6 October 2026
1. Destinations
We ship to the European Union, the United Kingdom, the United States, Georgia and other countries on request — the full list of destinations is shown at checkout. Certain destinations may be unavailable due to customs regulations or restrictions on cultural property.
2. Carriers and Packaging
- Every item is packed professionally, with protective materials suitable for fragile antiques.
- Shipments are sent fully insured with door-to-door tracking via established international courier and fine-art logistics services (such as DHL Express, FedEx or an equivalent insured provider).
- A tracking number is emailed to the customer after dispatch.
3. Rates and Timeframes
Timeframes are counted from the moment of dispatch (after payment confirmation):
| Method | Delivery time | Cost |
|---|---|---|
| Standard | 7–14 days | $45 — free for orders over $5,000 |
| Express | 3–5 days | $85 — free for orders over $8,000 |
| Premium Insured | 1–3 days | $150 — free for orders over $15,000 |
4. Customs, Duties and Taxes
- Import duties, VAT and customs fees of the destination country are paid by the buyer.
- Item prices shown on the website do not include the taxes of the destination country.
5. Cultural Property and Export Compliance
- Antiques may be subject to export controls in the country of origin.
- Before any international dispatch we verify whether an export permit, licence, export certificate or customs declaration is required for the specific item and destination, and whether confirmation of the item's age and provenance is needed.
- We comply with the legislation of both the origin and the destination country. Items that legally require permits are shipped only after the documents are obtained.
- For high-value items we keep copies of purchase documents and provenance records that can be presented to customs authorities.
6. Loss or Damage in Transit
- All shipments are insured for their full value.
- If a parcel is lost or arrives damaged, contact us within 48 hours with photographs of the packaging and the item.
- We open a claim with the carrier and issue a full refund or arrange a replacement (for unique items — a refund) once the claim is resolved.
7. Address and Delivery Attempts
Please provide an accurate delivery address and phone number. Re-delivery or address-change fees charged by the carrier are borne by the buyer.
8. Questions
Shipping questions: orders@spartak-antiques.com · Telegram: @spartak_antiques